Adds Language Translator agent to Specialized division. Spanish/English translation with regional dialect awareness, cultural context flags, pronunciation guides, and emergency phrase protocol.
Adds HR Onboarding agent to Specialized division. Full onboarding lifecycle from pre-boarding through 30-60-90 day plans, with compliance focus (I-9, W-4, FLSA, FMLA, ADA) and HRIS integration guidance.
Adds Customer Service agent to Specialized division. Industry-agnostic support framework covering FAQ, complaints, account support, returns, retention, and escalation across retail, SaaS, hospitality, finance, logistics, and healthcare.
Adds Healthcare Customer Service agent. HIPAA-compliant patient support with emergency detection, clinical escalation tiers, and insurance denial appeal workflows.
