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Author	SHA1	Message	Date
Edgar PowellandGitHub	682089d22c	feat: add customer service agent (#412) ... Adds Customer Service agent to Specialized division. Industry-agnostic support framework covering FAQ, complaints, account support, returns, retention, and escalation across retail, SaaS, hospitality, finance, logistics, and healthcare.	2026-04-11 01:29:48 -05:00
Edgar PowellandGitHub	4ba062ba5d	feat: add retail customer returns agent (#420) ... Adds Retail Customer Returns agent. Returns processing with fraud detection (wardrobing, receipt fraud), condition grading, and restricted category handling.	2026-04-10 23:53:32 -05:00
Edgar PowellandGitHub	49bc0da04c	feat: add hospitality guest services agent (#419) ... Adds Hospitality Guest Services agent. Guest experience management with loyalty tier recognition, overbooking protocol, and service recovery workflows.	2026-04-10 23:53:30 -05:00
Edgar PowellandGitHub	bdfbc2bff2	feat: add healthcare customer service agent file (#418) ... Adds Healthcare Customer Service agent. HIPAA-compliant patient support with emergency detection, clinical escalation tiers, and insurance denial appeal workflows.	2026-04-10 23:53:27 -05:00
Edgar PowellandGitHub	98999551f7	feat: add Voice AI Integration Engineer to Engineering Division (#415) ... Adds Voice AI Integration Engineer to Engineering division. Covers Whisper-based transcription, audio preprocessing, diarization, and downstream integrations.	2026-04-10 23:53:01 -05:00
Edgar Powell	9c31d8682b	Revert "feat: add Domain Registration & DNS agent" ... This reverts commit 13794a6334.	2026-03-23 00:23:39 -04:00