feat(project): add initial scaffold, CI, and README

2026-03-03 02:10:16 +00:00
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+# 🔄 Phase 6 Playbook — Operate & Evolve
+
+> **Duration**: Ongoing | **Agents**: 12+ (rotating) | **Governance**: Studio Producer
+
+---
+
+## Objective
+
+Sustained operations with continuous improvement. The product is live — now make it thrive. This phase has no end date; it runs as long as the product is in market.
+
+## Pre-Conditions
+
+- [ ] Phase 5 Quality Gate passed (stable launch)
+- [ ] Phase 5 Handoff Package received
+- [ ] Operational cadences established
+- [ ] Baseline metrics documented
+
+## Operational Cadences
+
+### Continuous (Always Active)
+
+| Agent | Responsibility | SLA |
+|-------|---------------|-----|
+| **Infrastructure Maintainer** | System uptime, performance, security | 99.9% uptime, < 30min MTTR |
+| **Support Responder** | Customer support, issue resolution | < 4hr first response |
+| **DevOps Automator** | Deployment pipeline, hotfixes | Multiple deploys/day capability |
+
+### Daily
+
+| Agent | Activity | Output |
+|-------|----------|--------|
+| **Analytics Reporter** | KPI dashboard update | Daily metrics snapshot |
+| **Support Responder** | Issue triage and resolution | Support ticket summary |
+| **Infrastructure Maintainer** | System health check | Health status report |
+
+### Weekly
+
+| Agent | Activity | Output |
+|-------|----------|--------|
+| **Analytics Reporter** | Weekly performance analysis | Weekly Analytics Report |
+| **Feedback Synthesizer** | User feedback synthesis | Weekly Feedback Summary |
+| **Sprint Prioritizer** | Backlog grooming + sprint planning | Sprint Plan |
+| **Growth Hacker** | Growth channel optimization | Growth Metrics Report |
+| **Project Shepherd** | Cross-team coordination | Weekly Status Update |
+
+### Bi-Weekly
+
+| Agent | Activity | Output |
+|-------|----------|--------|
+| **Feedback Synthesizer** | Deep feedback analysis | Bi-Weekly Insights Report |
+| **Experiment Tracker** | A/B test analysis | Experiment Results Summary |
+| **Content Creator** | Content calendar execution | Published Content Report |
+
+### Monthly
+
+| Agent | Activity | Output |
+|-------|----------|--------|
+| **Executive Summary Generator** | C-suite reporting | Monthly Executive Summary |
+| **Finance Tracker** | Financial performance review | Monthly Financial Report |
+| **Legal Compliance Checker** | Regulatory monitoring | Compliance Status Report |
+| **Trend Researcher** | Market intelligence update | Monthly Market Brief |
+| **Brand Guardian** | Brand consistency audit | Brand Health Report |
+
+### Quarterly
+
+| Agent | Activity | Output |
+|-------|----------|--------|
+| **Studio Producer** | Strategic portfolio review | Quarterly Strategic Review |
+| **Workflow Optimizer** | Process efficiency audit | Optimization Report |
+| **Performance Benchmarker** | Performance regression testing | Quarterly Performance Report |
+| **Tool Evaluator** | Technology stack review | Tech Debt Assessment |
+
+## Continuous Improvement Loop
+
+```
+MEASURE (Analytics Reporter)
+    │
+    ▼
+ANALYZE (Feedback Synthesizer + Data Analytics Reporter)
+    │
+    ▼
+PLAN (Sprint Prioritizer + Studio Producer)
+    │
+    ▼
+BUILD (Phase 3 Dev↔QA Loop — mini-cycles)
+    │
+    ▼
+VALIDATE (Evidence Collector + Reality Checker)
+    │
+    ▼
+DEPLOY (DevOps Automator)
+    │
+    ▼
+MEASURE (back to start)
+```
+
+### Feature Development in Phase 6
+
+New features follow a compressed NEXUS cycle:
+
+```
+1. Sprint Prioritizer selects feature from backlog
+2. Appropriate Developer Agent implements
+3. Evidence Collector validates (Dev↔QA loop)
+4. DevOps Automator deploys (feature flag or direct)
+5. Experiment Tracker monitors (A/B test if applicable)
+6. Analytics Reporter measures impact
+7. Feedback Synthesizer collects user response
+```
+
+## Incident Response Protocol
+
+### Severity Levels
+
+| Level | Definition | Response Time | Decision Authority |
+|-------|-----------|--------------|-------------------|
+| **P0 — Critical** | Service down, data loss, security breach | Immediate | Studio Producer |
+| **P1 — High** | Major feature broken, significant degradation | < 1 hour | Project Shepherd |
+| **P2 — Medium** | Minor feature issue, workaround available | < 4 hours | Agents Orchestrator |
+| **P3 — Low** | Cosmetic issue, minor inconvenience | Next sprint | Sprint Prioritizer |
+
+### Incident Response Sequence
+
+```
+DETECTION (Infrastructure Maintainer or Support Responder)
+    │
+    ▼
+TRIAGE (Agents Orchestrator)
+    ├── Classify severity (P0-P3)
+    ├── Assign response team
+    └── Notify stakeholders
+    │
+    ▼
+RESPONSE
+    ├── P0: Infrastructure Maintainer + DevOps Automator + Backend Architect
+    ├── P1: Relevant Developer Agent + DevOps Automator
+    ├── P2: Relevant Developer Agent
+    └── P3: Added to sprint backlog
+    │
+    ▼
+RESOLUTION
+    ├── Fix implemented and deployed
+    ├── Evidence Collector verifies fix
+    └── Infrastructure Maintainer confirms stability
+    │
+    ▼
+POST-MORTEM
+    ├── Workflow Optimizer leads retrospective
+    ├── Root cause analysis documented
+    ├── Prevention measures identified
+    └── Process improvements implemented
+```
+
+## Growth Operations
+
+### Monthly Growth Review (Growth Hacker leads)
+
+```
+1. Channel Performance Analysis
+   - Acquisition by channel (organic, paid, referral, social)
+   - CAC by channel
+   - Conversion rates by funnel stage
+   - LTV:CAC ratio trends
+
+2. Experiment Results
+   - Completed A/B tests and outcomes
+   - Statistical significance validation
+   - Winner implementation status
+   - New experiment pipeline
+
+3. Retention Analysis
+   - Cohort retention curves
+   - Churn risk identification
+   - Re-engagement campaign results
+   - Feature adoption metrics
+
+4. Growth Roadmap Update
+   - Next month's growth experiments
+   - Channel budget reallocation
+   - New channel exploration
+   - Viral coefficient optimization
+```
+
+### Content Operations (Content Creator + Social Media Strategist)
+
+```
+Weekly:
+- Content calendar execution
+- Social media engagement
+- Community management
+- Performance tracking
+
+Monthly:
+- Content performance review
+- Editorial calendar planning
+- Platform algorithm updates
+- Content strategy refinement
+
+Platform-Specific:
+- Twitter Engager → Daily engagement, weekly threads
+- Instagram Curator → 3-5 posts/week, daily stories
+- TikTok Strategist → 3-5 videos/week
+- Reddit Community Builder → Daily authentic engagement
+```
+
+## Financial Operations
+
+### Monthly Financial Review (Finance Tracker)
+
+```
+1. Revenue Analysis
+   - MRR/ARR tracking
+   - Revenue by segment/plan
+   - Expansion revenue
+   - Churn revenue impact
+
+2. Cost Analysis
+   - Infrastructure costs
+   - Marketing spend by channel
+   - Team/resource costs
+   - Tool and service costs
+
+3. Unit Economics
+   - CAC trends
+   - LTV trends
+   - LTV:CAC ratio
+   - Payback period
+
+4. Forecasting
+   - Revenue forecast (3-month rolling)
+   - Cost forecast
+   - Cash flow projection
+   - Budget variance analysis
+```
+
+## Compliance Operations
+
+### Monthly Compliance Check (Legal Compliance Checker)
+
+```
+1. Regulatory Monitoring
+   - New regulations affecting the product
+   - Existing regulation changes
+   - Enforcement actions in the industry
+   - Compliance deadline tracking
+
+2. Privacy Compliance
+   - Data subject request handling
+   - Consent management effectiveness
+   - Data retention policy adherence
+   - Cross-border transfer compliance
+
+3. Security Compliance
+   - Vulnerability scan results
+   - Patch management status
+   - Access control review
+   - Incident log review
+
+4. Audit Readiness
+   - Documentation currency
+   - Evidence collection status
+   - Training completion rates
+   - Policy acknowledgment tracking
+```
+
+## Strategic Evolution
+
+### Quarterly Strategic Review (Studio Producer)
+
+```
+1. Market Position Assessment
+   - Competitive landscape changes (Trend Researcher input)
+   - Market share evolution
+   - Brand perception (Brand Guardian input)
+   - Customer satisfaction trends (Feedback Synthesizer input)
+
+2. Product Strategy
+   - Feature roadmap review
+   - Technology debt assessment (Tool Evaluator input)
+   - Platform expansion opportunities
+   - Partnership evaluation
+
+3. Growth Strategy
+   - Channel effectiveness review
+   - New market opportunities
+   - Pricing strategy assessment
+   - Expansion planning
+
+4. Organizational Health
+   - Process efficiency (Workflow Optimizer input)
+   - Team performance metrics
+   - Resource allocation optimization
+   - Capability development needs
+
+Output: Quarterly Strategic Review → Updated roadmap and priorities
+```
+
+## Phase 6 Success Metrics
+
+| Category | Metric | Target | Owner |
+|----------|--------|--------|-------|
+| **Reliability** | System uptime | > 99.9% | Infrastructure Maintainer |
+| **Reliability** | MTTR | < 30 minutes | Infrastructure Maintainer |
+| **Growth** | MoM user growth | > 20% | Growth Hacker |
+| **Growth** | Activation rate | > 60% | Analytics Reporter |
+| **Retention** | Day 7 retention | > 40% | Analytics Reporter |
+| **Retention** | Day 30 retention | > 20% | Analytics Reporter |
+| **Financial** | LTV:CAC ratio | > 3:1 | Finance Tracker |
+| **Financial** | Portfolio ROI | > 25% | Studio Producer |
+| **Quality** | NPS score | > 50 | Feedback Synthesizer |
+| **Quality** | Support resolution time | < 4 hours | Support Responder |
+| **Compliance** | Regulatory adherence | > 98% | Legal Compliance Checker |
+| **Efficiency** | Deployment frequency | Multiple/day | DevOps Automator |
+| **Efficiency** | Process improvement | 20%/quarter | Workflow Optimizer |
+
+---
+
+*Phase 6 has no end date. It runs as long as the product is in market, with continuous improvement cycles driving the product forward. The NEXUS pipeline can be re-activated (NEXUS-Sprint or NEXUS-Micro) for major new features or pivots.*